Matt Robb, RICP®

Financial Representative

My Team

I take customer service very seriously. So does my staff. Together, we are committed to providing exceptional customer service to all of our clients.

If you need to schedule an appointment or request any other service, please let us know. We will respond promptly.

Emma Prothro

Emma Prothro

Director of Marketing and Communications
Office 972-980-2043

Emma earned her Bachelor of Arts degree in Corporate Communications at Baylor University. She began working for Northwestern Mutual in July 2015 after moving from Waco, TX.

Emma oversees the team’s brand marketing including business development and event planning, and works to develop new ideas for providing the ultimate client experience. She has a passion for travel and is a Pure Barre instructor at the Addison studio location. Emma also enjoys watching movies and playing games with her family at their lake house.

How can Emma help you?

  • Assit with newsletter sign up

  • Assist with the consumer website


Ashley Hale

Ashley Hale

Director of Insurance Operations and Services
Office 972-980-2025

Ashley joined Northwestern in 1997 and shortly after obtained her State of Texas life and health insurance licenses.  In her current role, she will be instrumental in assisting clients with the application process. She is the liaison between the client and the home office underwriters. 

Ashley currently resides in Murphy, TX with her husband, two teenagers, and two dogs.  In her spare time, she enjoys relaxing with her family.  Whether that’s catching a good movie, or taking a weekend trip away, she values the time her family is together.

How can Ashley help you?

  • Completing insurance applications

  • Scheduling medical exams for insurance

  • Process applications

  • Liaison between underwriters and client

Francy R Woodall

Francy R Woodall

Office 972-980-2026

Francy joined Northwestern Mutual in 2005. She obtained her FINRA Series 7, 63, and 24 securities licenses and has over 47 years of experience in the financial services industry.

Francy’s role on the team is assisting clients with all of their investment needs and preparing reports and analysis for the advisors. Outside of the office Francy enjoys reading books and watching movies. She loves to travel and take weekend trips with her family and friends.

How can Francy help you?

  • Process deposits and withdrawals in investment accounts

  • Provide Mutual Fund and Stock Trades

  • Assist with rollovers and transfers

  • Assist with client inquiries and account updates

Nash Noorali

Nash Noorali

Director of Client Relations
Mobile 972-999-3198

Nash graduated from Texas State University with a Bachelor of Science degree in Finance. He first joined Northwestern Mutual in 2015 as an intern. After graduation, he began working full time. Nash holds his Life Insurance and Series 6/63 licenses. 

Nash’s role on the team is to facilitate client-advisor communication concerning insurance and associated accounts. He also builds financial plans for clients and help with the overall client experience. In his spare time, Nash likes to stay active by playing basketball and going to the gym. He also enjoys cooking and spending time with his family and friends.

How can Nash help you?

  • Answer questions about accounts and/or policies


  • Build a financial plans


  • Help with policy and billing information


To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck